FAQ - Frequently Asked Questions

Get answers to common questions about our delivery, payments, returns, and more.

Your Questions, Answered

Is Cosynest a trusted Brand?

Absolutely. Cosynest was built to bring warmth, quality, and a personal touch to your space. Our team handpicks every product with care, and your satisfaction is our top priority.

How long does delivery usually take?

Most orders arrive within 7 days. We’ll send you a tracking link as soon as it’s on the way!

Can I change my order after placing it?

Yes — just reach out within 12 hours. After that, we may already be prepping your cozy picks for shipping.

What if something arrives broken or wrong?

Oh no! We’ve got your back. Just send us a photo within 48 hours, and we’ll sort it out right away — either a replacement or refund.

Is Cash on Delivery available?

Yes! We offer Cash on Delivery across India — because we know comfort means convenience, too.